Privacy Policy
Last Updated: 3rd February 2025
Welcome to Aura Music! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Postal address
- Payment information (e.g., credit card details)
- Any other information you voluntarily provide to us
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Pages visited on our website
- Time and date of visits
- Referring website addresses
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, remember your preferences, and improve our services. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services
- To process transactions and send order confirmations
- To communicate with you, including responding to inquiries and sending updates
- To personalize your experience on our website
- To analyze website usage and improve our content and functionality
- To comply with legal obligations and protect our rights
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
- When required by law or to protect our legal rights
- In connection with a business transfer, such as a merger or acquisition
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Aura Music
Phone: (+61) 0478 890 166
Email: veronica@auramusic.com.au
Address: 6/9 Tennyson Street, Richmond VIC 3121, Australia
ABN: 19 898 440 166
Thank you for trusting Aura Music with your personal information. We value your privacy and are committed to safeguarding it.